The most exciting thing happened at work tonight, but there’s no way I can talk about it yet – it would be way too obvious. I am going to write a draft and pop it up here in a future post – but I’m really happy to have something interesting to blog about! I can’t promise when I’ll publish it, but I can promise it’ll be a good read!
So instead, I will present you with the Gamestore Girl exclusive guide to being a better customer.
Put things back where you got them from - If you pick up a game and look at it, put it back on the shelf in the same spot it came from. Don’t lay it down, don’t put it on top of another game, don’t put a used copy in the new section (or vice versa) and don’t put it in a completely different console section. It’s not hard and it won’t hurt – I promise. If you wander away and aren’t sure where you got it, put it on the side shelf by the counter where there’s usually a pile of other video games. This allows us to put them back in their proper places – kind of like that cart at the library. The entire store is alphabetized so it does irk us when we constantly have to reorganize because you’re lazy.
Stay at the counter – If you bring in used games for trade or simply bring your purchases up to us – stay at the counter. Wait for us to scan all your games and give you a total before you wander off. If you’re buying, this signals to us that you’re done. Don’t bring your things up to the counter and then wander off while we’re getting your games together. We shouldn’t have to hunt you down when we’ve got everything ready and you need to pay. There are plenty of polite, patient people in line behind you who would gladly stand at the counter and wait for their items instead of rudely strolling around the store. Make sure you’re done looking at everything before you come up to the counter.
Don’t drum your fingers on the counter – Again, this is rude. It won’t make me move any faster – in fact, it’ll have the completely opposite effect. I’ll take my sweet ass time and make you wait even longer – but I will do it with a smile! Sighing, muttering, tapping your card on the counter or whatever other annoying thing you can think of to do will have the same effect.
We are not an arcade – Test the games out – that’s what they’re there for. Test the systems out, see what you think of them. Do not spend 20 minutes or longer playing a game in the store. You’re not feeding the machine a quarter every 10 minutes so this isn’t your hang out place. If you want to play video games then buy a system and go home with it.
We are not a daycare – Bring your kids into the store – no problem. But don’t let them come in alone and unattended while you shop elsewhere. We’re not paid enough to put up with your snot-nosed brats wrecking havoc in the store while you have an enjoyable kidless shopping trip nearby. If you don’t want to shop with the kids – leave them at home.
Don’t bother me on the phone – If you have a quick question, fine, call up and ask. But don’t call me and ask for the trade in value of each of your 25 games. Don’t ask me if we have 5 seperate titles, new or used and the price of each. Don’t pester me constantly with annoying questions – I have customers in the store that I need to serve. Bring your lazy ass into the store and find out for yourself. At least then I can give you proper attention and not want to choke you to death because I’m actually trying to give someone in the store proper customer service.
Save the witty banter – Don’t try to impress me with with how cool/funny/amusing/whatever you are. I don’t care and it just makes me think you’re stupid. If you want to have an actual conversation, that’s great – but cut the crap.
Rules are rules – If you don’t have the receipt, we can’t help you. It’s not my fault your cousins mothers hairdressers dog ate it. I need the receipt or I can’t do a return on your spongebob game. Seven days is the policy and that’s not going to change. We tell you when you buy it that you have 7 days to return anything there is a problem with. It’s not my fault you waited two weeks – I can’t do anything for you now. Next time buy the one year extended warranty.
Have good timing – Don’t decide to bring your items up to the counter half a minute after I, the only person working at the time, have stepped out from behind it with an armful of video game cases I must put out on the wall. If you do go up to the counter at that point, don’t tap your fingers on it, sigh, cough, make other noises. This only serves to annoy me and I will take my time making sure the wall looks perfect before I come and help you. Likewise, if I’m engaged in helping another customer in the store – be it finding a game, explaining a new system to them, helping them look for some random accessory – don’t bring your stuff up to the counter and expect immediate service. If you’re a jerk about it and I find what the person I was helping wanted, I’m going to ring them through before I bother getting to you.
Go to Wal-Mart – Sure we price match, but if you want the $49.99 game for $49.83 so fucking much, then just go buy it at Wal-Mart you cheap pain in my ass.
No means no – Just like when a girl says no to having sex with you, it means no. It doesn’t matter how many different ways or times you ask – if the answer is no, it will always be no.
Take a shower – How are you not aware of your own body odor? You stink to high heaven and I seriously want to gag. I have to force myself to breathe through my mouth while dealing with you just to avoid getting a whiff of your unpleasantness. Soap won’t hurt you, so get a bar and go to town. The public will thank you.